Business Continuity Plan

EPG, Incorporated’s Business Continuity Plan:

EPG, Incorporated, pursuant to FINRA Rule 4370, has developed a Business Continuity Plan (BCP) as part of its ongoing efforts to mitigate/prevent the impact of events that significantly disrupt our business. Since the timing and impact of disasters and disruptions are unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this summary of our BCP.

Contacting Us

If after a significant business disruption, you cannot contact us as you usually do, you should call the emergency number of EPG or go to our web site for important announcements and instructions.

Emergency Contact (800) 535-4544
EPG Website:

Our Business Continuity Plan 

We plan to recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our clients to transact business. In short, our BCP is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

Our business continuity plan addresses: data back-up and recovery; mission critical systems; financial and operational assessments; alternative communications with customers, employees, vendors and brokers; alternate physical location of employees; and assuring our clients prompt access to data and reports if we are unable to continue our business.

Depending on the severity of the disruption, EPG’s BCP is designed to permit our company to resume operations as quickly as possible. Our technology is located in different facilities which provide the redundancy necessary to protect our important client records. These facilities are located far enough apart to mitigate the risks caused by a localized business disruption. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, our objective is to restore operations and be able to complete existing deliverables and to conduct business-as-usual.

Varying Disruptions

Significant business disruptions can vary in their scope, such as only the building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to our building housing our firm, business district, city, or region we will transfer our operations to a site located outside of the Boston area and expect to recover and resume business within 24 to 48 hours. In these situations, we plan to continue in business and notify you as to how to contact us through our website or on our Emergency Contact Number, (800) 535-4544. If the significant business disruption is so severe that it prevents us from remaining in business we will ensure if possible that clients have prompt access to their files and records.


Please note that there can be no assurances that our BCP will be fully effective in mitigating all risks, or that we will be able to fully resume our business activities within our planned timeframes.

If you have questions about our Business Continuity Plan, you can contact us at 1-800-535-4544 ext. 104.

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